FAQ – Websites & Care Plans
Our standard website projects start from around $4000.
Depending on our workload a standard website typically takes around 4 weeks from beginning to end. For a service orientated website (like a Health Clinic) we allow anywhere between 8 & 12 weeks depending on the scope of the project. Deadlines work both ways and we do require clients to be responsive in providing content and images.
No, we can provide you with both domain names and hosting services. Even SSL Certificates!
We require a 50% deposit at the beginning of the project. Once you approve the design, you will pay 25%. The remaining 25% is due before site launch. We also have direct deposit payment plans available.
We offer AMAZING hosting via our Website Care Plans for a monthly investment of $199. These are not your usual care plans. They of course include all the usual monthly maintenance and updates, but the big difference is that you’ll get your own dedicated communication channel via Slack where you will have access to our entire team.
We like to think of your website like a car (think Mercedes Benz) and we are the qualified mechanic who takes care of your pride and joy. Now, like any car if it’s not serviced properly it’s only a matter of time before it breaks down and will end up being a costly exercise to bring back to life.
We have seen first hand the effects on business when a website is down for even half a day. That’s why we insist on a Care Plan, we want to see your website running at 100% all of the time.
No, you don’t have to host with Newcastle Creative Co, but we recommend finding a hosting provider that has WordPress optimized servers with quality support.
SSL stands for “Secure Sockets Layer.” It refers to the encryption of sensitive data when a customer logs in or makes a purchase online. These days it’s standard practise for your website to be secure. It will help with your SEO efforts, build trust with your website users and it deters hackers from encrypting malware on your site.
SEO stands for Search Engine Optimisation. It refers to how visible your website is on the Internet, for instance how high it appears in a list of Google search results. A lot of SEO basic practises such as security, fast load times and good user experience are included when we set up your website.
But having an SEO strategy is whole other (long term) ball game. We can help you with that too!
There are a lot of factors that go into SEO. Firstly is your understanding of it. While we implement only the best practises for SEO onto your site, we cannot guarantee you’ll reach #1 in search results (and you should run from any developer that says they can guarantee this!)
Of course we will optimise your site to have the best chance possible and we do encourage our clients to seriously consider our premium SEO services which include both paid and content strategy. We also encourage our clients to produce quality content on a regular basis that will engage with your audience, which definitely helps.
That would be like riding a Moped into a Mercedes dealership and expecting to drive out with an S class. We build only custom WordPress themes because they provide the most tailored solutions for our clients.
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