Our Process

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“Great things in business are never done by one person; they’re done by a team of people.”
– Steve Jobs

So you’re interested in collaborating with Newcastle Creative Co? Great! We can’t wait to get to know you & hear about your passion project. First up, and what will help us get on the same page is to have a quick read below of some of our expectations. You may not have identified everything like a target market for example (which we can help you with), however it does get the ball rolling quicker.

If you’re still interested and think we will make a good fit, You can book a Discovery Session online. Where you tell us why you need help with your business and what you’re hoping to achieve through our collaboration. It’s a good idea to jot down a few of the things from this page (like what sort of investment you are wanting to make to achieve your goals) and bring this to the Discovery Session.
We look forward to collaborating with you.

Our Process

1. The Consult

After our initial Discovery Session where we dive deep and discuss your project in depth. We talk about your pain points, what you want and don’t want. This is to ensure we fully understand the scope of the project.

2. The (Sitemap) Plan

From here the team sits down to research and strategise the best way to get your brand & business in front of your target audience in the most creative and effective way possible. We will work pretty closely with you on this.

3. The Production

Once both parties are happy with the plan and we get the green light to move forward, our production team goes to work on developing your project and implementing the strategic plan.

4. The Revisions

Once production is done we send you the first draft including a link to the development site or we will send you a video recording run through for review. This part of the phase is where any required tweaks are made.

5. The Delivery

After testing and tweaking is done we get to working on going live with that new site. The big day has finally arrived and your project is ready to be shown off and shared with everyone.

6. The Support

With our Website Care Plans you can rest easy knowing everything is running smoothly. You get exclusive access to the whole team via our private slack channel and we generally respond within 24-48 hours.

5 Star Solutions.

    review rating 5  These guys are the bomb. Amazing service with excellent results....what more could you ask for!

    thumb Vaughan Saunders

    review rating 5  We are thrilled with the fresh & fast site created for us by Newcastle Creative Co. Julian’s prompt responses, endless patience & friendly can-do attitude was greatly appreciated throughout the whole process of the re-build and way beyond.

    thumb Raewyn Jones

    review rating 5  Julian and the team at Newcastle Creative Co have been fantastic to work with- prompt and helpful communication, delivered on results and consistently friendly assistance. I wouldn't hesitate to recommend their service to other businesses seeking website support.

    thumb Lauren Haskins

Our Expectations of You

Goals & Vision

What is it that you want to achieve? We love goals & vision at NCC and we hope you do too! This aspect of your business needs to be clearly communicated from the get go when we collaborate.

If we don’t know where we are going or how we are going to get there together we will ultimately end up wasting time and money. If you don’t have this, we encourage you to spend some time crafting your vision & goals.

Team Player

As you can probably tell by now, we are all about collaboration. Like our mate Steve Jobs said earlier, “great things in business are never done by one person; they’re done by a team of people”.

We love bringing our different gifts and expertise to the collective table to see your business succeed, so if you’re not much of a team player, don’t have a team or don’t want one, we may not be the best fit.

Target Audience

In the digital world we live in today it is imperative to know your target audience. Ultimately it will make your digital budget go a lot further for you. Building & engaging with your target audience through relevant product and content is the only way to generate new customers & followers online.

If you don’t already have an audience you should be prepared to build one. This ties into your vision & goals.

Have Budget

Cash-flow is King! If you view your website, social media & marketing like a vehicle, then cash is your petrol. No petrol, No go and your business will break down, sit there, gather dust, maybe rust… You get the idea.

So if you really want your business to go places, then you’re going to need to invest some cash. We won’t break the bank, and for larger projects we offer affordable monthly payments.

Really Passionate

The most passionate person in your business should be you.  Passion is the fuel needed to keep going when the going gets tough and you need to ride those quieter times out (we all have them, it’s normal).

Building your audience & online content is hard work and it takes time. Your passion will be a direct reflection on how fast your online presence grows and how motivated your team is. We want to catch your fire!


One big thing we appreciate is quality communication on a fairly regular basis. In our experience nothing slow’s things down and causes frustration quite like vague, slow or last minute briefing. If we work together we need your focus, in particular when we require material for your website, print or socials.

Sounds good? Now that we’ve that out of the way. Let’s collaborate. Simply fill out the form below and we’ll get back to you shortly.

Ready for a Discovery Session?