About Berwick Family Osteopathy

Berwick Family Osteopathy & Spinal Clinic (BFOSC) was established in 2010 by Dr Lauren Collins with the vision of providing the best osteopathic treatment and care to as many people in the Berwick and surrounding suburbs.

Her aim was to get people moving better, feeling better and living a happier and healthier life.

You can find out more about Berwick Family Osteopathy here.

Before/After Home Page:

The Collaboration & Results

Lauren first reached out to us via Clinic Mastery and was in desperate need of an update to as she called it a ‘dinosaur of a website’. I mean, not to be harsh, but did you see the before and after of the home page? So with that being said it was an unanimous ‘YES you need an update’ from the NCC team.

Right from the get go Lauren was an absolute pleasure to deal with. Highly motivated, great communicator and driven to see the project through from start to finish. The trifecta of a perfect client.

During the sitemap process we decided to expand out her site with some conditions pages, along with FAQs, Blog and individual team pages. Which tied in and worked perfectly for her as she was moving her entire booking system over to Cliniko and this happens to be a great solution for integration to the new website.

After the sitemap and content process was finished, we got to work on the design. She really wanted it clean and crisp and wasn’t too afraid of lots of white space. So we strived to deliver on that while incorporating her branding and not compromising on the user experience and performance.

Before/After Services Page:

With two clinic locations we added the additional technical requirements for Local SEO, fixed up her security issues and tailored the entire site towards being conversion optimized. And on that note…

The DAY… yes the DAY she went live with her brand new website she received over half a dozen online bookings!!! Now I don’t know about you, but that is a solid ROI. With an average lifetime value for a client of hers valued at approx $1500 – you do the math.

With all that being said it was a genuine pleasure working with Lauren and the Berwick Family Osteo team to bring not only their website into the 2020, but to see this well established business now more able than ever to confidently move forward.

Check out that Pagespeed!

Project Details

Site Inclusions

  • Multi Page Site
  • Mobile Friendly & Optimized
  • Custom Services Pages
  • Conditions Landing Pages
  • Custom Staff Pages
  • Strong Call to Action
  • Automated Form Emails
  • Performance Optimized
  • Custom Contact Page
  • SEO Optimized
  • Custom Team Page
  • Local SEO Optimized
  • Cliniko Integration

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