Streamline your Virtual Telehealth Bookings
Yes you read that right! The WordPress Plugin Cliniko helps you streamline ‘virtual’ bookings, synced with your Cliniko calendar for virtual telehealth consultations. It’s the perfect way for nutritionists, speech pathologists and others to provide online consultations to clients everywhere & for you to open up another stream of income.
By setting up your virtual service in Cliniko, a teleheath booking will automatically appear on your Cliniko calendar. You’ll never be double-booked with in-clinic bookings. Once the appointment is confirmed, simply send the new client instructions via email to connect using your preferred method of online video-calling at the allocated appointment time.
Receive payment at the time of booking for your online consultations. No more sending Paypal requests or third party invoices – our Stripe integration handles everything. This reduces time spent in chasing up bills and processing payments.
Imagine the time and money saved in having all of your appointments (both virtual and in practice) viewable from one place. With the custom thank you pages you will also be able to redirect your online clients to a page explaining what they will need for the consult, what platform they will uses (e.g. Skype or Zoom), what they can expect, or anything you want!
Payment at time of ALL bookings!
This feature is a game changer for your clinics online bookings. In the plugin settings, connect your Stripe account and you’re ready to get paid! Whether is Telehealth or not. By getting paid immediately you reduce the chances of cancelled bookings and more importantly it reduces the admin resources in taking payments after the appointment. The time saved is worth the investment in this plugin alone! You will have the choice to receive payment at time of booking or not. So ‘Yes’ for Telehealth & ‘No’ for physical location or both or not at all.
By integrating Stripe with Cliniko, your clients can now pay in full at the time of booking, which shows as a note on your Cliniko dashboard! Plus the funds get delivered to your Stripe account instantly. It’s up to you if you prefer clients to be able to pay when booking or not.
Taking payment when booking is a great way to reduce cancellation rates and time wasters. It’s totally secure and operates to Stripe’s 3D authentication payment gateway. No data is stored on your website.
Having clients pay when booking online, the time spent on administration within your clinic is reduced. Set your service fee as you would within Cliniko and once paid by the client it will simply add a note to the client’s Cliniko account so the Admin team will never miss that they have already paid.
Improve Client Experience
Perfect for practices that want to add a personal touch. To start with because you form will be ‘native’ to your website, this will provide a superior user experience, especially on mobile. No more iFrames! Also our custom thank you pages give endless opportunities to add that personal touch to your client experience. Depending on how you want to set it up, you will save time in admin resources and make your new client feel at home instantly.
Imagine being able to direct first-time clients to a thank you page that has a thank you video, a link to your social media, helpful blog posts or even a discount for their second visit. Custom thank you & confirmation pages allow you to confirm your clients’ booking in your own personalised way. It also assists with tracking true conversions if you’re running ads.
New patient? No problem! Custom thank you pages allow you to redirect new bookings to fill out your patient intake form (syncing to Cliniko soon), reducing the strain on your admin team and time spent in reception. Once filled out, the form is automatically sent to the admin team to be added to their account. *Form used would be your default websites plugin. E.g Contact7, Ninja Forms or Gravity Forms.
Looking for that extra special touch to your client onboarding experience? Customise your online bookings by adding personalised welcome videos from the practitioner that received the booking. From there, the video might prompt the client to click one of the links below (intake form, a blog resource, refer a friend)… The possibilities are endless.
Tracking that SAVES you $$$
Stop wasting money on fake conversions. Previously, the only way you could track your advertising efforts was through an unstable method that only records general metrics. With the Cliniko WordPress Plugin you can now track every single click, every single action and every single view a visitor makes on your website, from entry to booking confirmation.
The current solution for tracking Cliniko bookings is unsupported by Google Analytics and could only measure if a booking was successful (we’ve even seen agencies count ‘Booking Form Views’ as conversions). The Cliniko for WordPress plugin enables you to track your visitors’ every move.
More than just general conversions you will be able to track individual conversions for specific services, locations, practitioners, and more. Meaning your ad spend and retargeting just got a whole lot more sophisticated!
You’re currently paying for advertising that you can’t accurately track. With more sophisticated tracking you will be able to see specifically which campaign, ad, ad set, or keyword is resulting in what conversion and adjust your Ad spend accordingly. You’re no longer throwing money at advertising and hoping it works, you’re investing in what you KNOW works.
Unlike the current solution for tracking, which is unsupported by Google (gtag), Cliniko for WordPress Plugin provides full support and functionality for all Google products. Most importantly you will have full integration with Google Analytics & Google Tag Manager just by entering your account number in the settings.
5 Star Solutions.
Don’t take our word for it. Check out our Google Reviews. We strike the perfect balance between clean, crisp design and excellent user experience. Crafting Courses, Plugins & Websites that are truly optimized for speed & SEO. Ensuring your site looks great, is firing on all cylinders & your business is at the top of it’s digital game.
We never recommend anything we wouldn’t use or implement ourselves. Everything we offer from plugins to our course material we ACTUALLY use on our clients websites. Results you can trust.
Thank you Julian and Josh at Newcastle Creative. Absolute legends. We have recently moved our website (main website with 12 different locations) to NC and we are suitably impressed with their care, knowledge, attention to detail and follow up. Definitely a “wow” experience. I would highly recommend for website, seo and paid online marketing. We now use NC for all and love the connectedness. We will definitely be recommending NC to family, friends and business colleagues. Legends. 🙌🏻🤓
SEO, Support, Security & Compatibility
Instead of using messy coding and embeds, this plugin uses the best practices that are approved & compatible with Google’s best practices. That means there’s no chance of breakage when Google performs an update.
The Cliniko WordPress Plugin enables your website visitors to stay on your site when booking an appointment. By not pushing your visitors to another site, you’re increasing the dwell time and pages-per-visit on your site, which is SEO good practise.
Through removing the booking ‘window’ or frame to a third party website, your forms are instantly made more secure. This reduces the risk of potential hacking and penalization.
The Cliniko for WordPress plugin allows you to host your booking forms on your own website. This makes your website compatible and in line with Google’s best and suggested practices.
Custom Form Creation
Make your Cliniko forms look like your brand! Just like Cliniko, you can filter out your forms for specific practitioners & locations. And by hosting your forms on your own website, they’ll automatically pick up on your website’s theme & colours. No more embeds, no more developers & coding and no more iFrames. This helps create a superior mobile experience. No more issues scrolling within iFrames!
Once you’ve set your Services, Locations & Practitioners within Cliniko, you will then be able to set and customise each form including the practitioner and location on WordPress via the Plugin settings page. Simply select the options you would like to show, generate the [shortcode] and paste it in the location you would like to display the form.
The Cliniko for WordPress plugin will instinctively pick up on your theme’s styling and colour options, creating beautifully on-brand forms that are clean and simple.
The simple setup means there’s no need for embedding, coding or hiring developers to get started. This also reduces your risk of things going wrong with embeds and technical coding.
Planned Future Features
We have a ton of planned features scheduled in for the future. If you think something should be added, let us know!
Our next expansion of the plugin will be to fully integrate Zoom so that when a customer makes a Telehealth booking it will automatically set up that new meeting in your associated Zoom account. This will be great for Clinics who are on a tight budget and still want to offer Telehealth.
This allow users to set up accounts on your website. Enabling them to login, check invoices, appointments, update their info & more!
Clients will also be able to login and instantly re-book with their practitioner. Keeping clients coming back to your site is great for SEO and is another opportunity to direct them to another page or latest offer on your website.
Keeping you up to date is very important to us. That’s why our future updates will include weekly reports with stats and figures on your forms. See where users are disengaging, what forms (or team members) are performing the best and get a snapshot of your TRUE conversions.
Using Stripe’s recurring payment feature, we will be able to offer membership & recurring subscription services for practices who would like to offer this. You’ll be able to offer on-going online nutrition consultations, gym/exercise physiology memberships & so much more.