We are a trusted partner of Clinic Mastery with 80+ Clinic and Allied Health professional website builds under our belt. Get a professional website built or rebuilt by Newcastle Creative Co. We know and understand the allied health sector!
After years of working with such a wide range of clients it became increasingly obvious that they were seeking more than just ‘web design’. They wanted someone who could assist in linking the seemingly endless amount of services that are intrinsically connected to a website. This included essential digital services Google Analytics, Adwords, Facebook, Instagram, Email Marketing, SEO and more.
Often our clients would come to us needing custom solutions for their websites that worked seamlessly for their business, such as embedded booking forms, timetables, live chat, integrated product management systems, etc.
We knew that if we wanted to better help our clients we needed to stay ahead of the game. We needed to expand our skill & knowledge across all of the above. And that is why we offer consulting.
Your Clinic's Website Should Be Your Number One Employee!
Create more than just a good first impression – convert more visitors to customers with a website built by us.
Our philosophy on websites for health professionals is that they should be viewed as your number one employee. They’re always available, working 24/7 around the clock for you. They refer and book the most clients for you. They’re a hub of valuable resources. They create an amazing client experience, provide a window into your practice and leave a fantastic first impression for visitors.
The Complete Marketing Solution for Your Clinic
Your website can be fully integrated with your in-house systems, allowing for easy bookings and keeping your business running seamlessly. You can also conveniently keep your digital & marketing efforts in the one place with our full range of services.
We know its a hassle to juggle multiple IT companies and support if something goes wrong. Newcastle Creative Co offers hosting & Website Care Plans so the only support you’ll need to turn to is us (and we’ve got great support!)
Your website and SEO strategy go hand in hand. Not only do we set up sites with a great SEO foundation, but our SEO services on offer are specifically targeted towards boosting local businesses.
Supercharge your marketing efforts with our Google Ads services. We also offer the Cliniko for WordPress plugin, specifically for optimising your Google Ads, creating a great client experience and enabling you to take Telehealth appointments & payments online.
Built for Conversions
From the foundations to the finished product. Your website is a tool, a piece of digital equipment. And when it is built with conversions in mind, it should be working hard for you. This means having great load times, clean & crisp design, and clear & easy steps for visitors to become clients.
1.9 Seconds. That’s the average load time our websites have!
Now there are some necessary factors that can affect load times like live chat, Facebook pixels, and embedded YouTube videos. But if your website (even with all of these features) is loading in more than 6-7 seconds, it’s not working for you the way it should be.
Consistently showing your primary call to action to your visitors is a sure fire way of converting them. We build websites with this in mind (whatever your primary CTA is).
If you have a website that doesn’t show the step you want your website visitors to take, talk to us today.
There’s no need for third-party landing page builders. We can build fully-customisable landing pages for your site. These can include limited or no top menu, primary CTA focused, and no footer or other distraction points. The options are limitless.
Just how you get your patients performing at their peak, we get your website performing at its peak too! From super fast cloud hosting, light yet fully customisable theming, to performance enhancing software. Swipe left on the comparison to get an idea of the performance you can expect from Newcastle Creative Co.
With VPN Cloud Hosting, Content Delivery Network & our Premium Performance enhancing software, your website will be loading quick! This improves user experience, SEO & more.
Getting bogged down in dirty code is the quickest way to see you website sink. We strike the balance between clean crisp design but not at the expense of website speed.
With both website & hosting caches operating on the site including image compression and optimization, your website load times will be hard to beat.
5 Star Solutions.
Don’t take our word for it. Check out our Google Reviews. We strike the perfect balance between clean, crisp design and excellent user experience. Crafting Courses, Plugins & Websites that are truly optimized for speed & SEO. Ensuring your site looks great, is firing on all cylinders & your business is at the top of it’s digital game.
We never recommend anything we wouldn’t use or implement ourselves. Everything we offer from plugins to our course material we ACTUALLY use on our clients websites. Results you can trust.
As a new business venture, we needed to work with professionals to get our online presence upgraded. And in the sea of marketing agencies, it was hard to trust anyone to do the job until we met the team from Newcastle & Co. We cannot be happier to work with them on our website and our google ads. Working with them is flawless, with clear communication and honest conversation, you know where you are going and we feel confident for the future of our business.
December 11, 2020
Yes, you read that right! We might use a communication tool called Slack, but our support is nothing of the sort. With access to the team at your finger tips, there is no more waiting around for IT departments to get back to you within 24 – 48 hours. You can expect a response on the same day, sometimes within the hour!
We love working closely with our clients. But we hate emails. That’s why we use Slack for our support. Once onboard with NCC you will have your own private Slack channel set up where you can ask us almost anything.
Your website loads quick, and we believe your support should operate in the same manner. Gone are the days of two-day wait times for a response. Nine times out of ten we can answer your query on the spot. If it’s more involved and we need to escalate it, the ‘senior developers’ get back to us within half a day.
Zoom Zoom! If you’re needing to have a little face to face or want to cover a lot of ground quickly then we can of course make time via a Zoom chat. We can even share screens… ooh la la..
Integrations, SEO & Security
Custom form & booking embeds, Local SEO setup*, SSL certificates. Your clinics website will be a well-oiled, safe, secure search-engine friendly machine!
From Cliniko to Nookal. We know all the Booking CMS systems. And where possible we integrate these. Our favourite is Cliniko and we can turbo charge it with our Cliniko WordPress Plugin.
Your site will of course be set up from the beginning with SEO in mind. And when going live we do all the tricks to help speed up the indexing process. You can choose to upgrade to the Local SEO add-on and even look at strategy & management for on-going SEO. We also have an amazing Local SEO course which will have you climbing the Google in no time!
Security is a given these days. You’d be surprised at how many websites are still operating without a basic SSL certificate. (That little lock in the search bar). We set all our sites up from the beginning to be secure and monitor them on going for security.
Test Your Clinic's Site For Free
Is your current website working for you? Simply enter in your details and we’ll analyse your site and send your shiny in-depth audit report to your inbox.
Handy Hint: When choosing your keyword, we recommend thinking about something fairly specific. So instead of putting in ‘Podiatry’ for your Podiatry clinic, try something more along the lines of Podiatry Clinic in Adelaide.
WEBSITE SUPPORT INCLUDES
Just like you can buy a car from $500 to $500,000, a website cost is determined by each person’s unique needs and requirements. We do provide packages that make your website an affordable investment. For an accurate quote it’s best to get in touch with us.
Depending on our workload a standard (small) website typically takes around 4 weeks from beginning to end. For a service orientated website (like a Health Clinic) we allow anywhere between 8 & 12 weeks depending on the scope of the project. Deadlines work both ways and we do require clients to be responsive in providing content and images.
No, we can provide you with both domain names and hosting services. Even SSL Certificates!
We require a 50% deposit at the beginning of the project. Once you approve the design, you will pay 25%. The remaining 25% is due before site launch. We also have direct deposit payment plans and packages available.
We offer AMAZING hosting via our Website Care Plans for a monthly investment of $199. These are not your usual care plans. They of course include all the usual monthly maintenance and updates, but the big difference is that you’ll get your own dedicated communication channel via Slack where you will have access to our entire team.
We like to think of your website like a car (think Mercedes Benz) and we are the qualified mechanic who takes care of your pride and joy. Now, like any car if it’s not serviced properly it’s only a matter of time before it breaks down and will end up being a costly exercise to bring back to life.
We have seen first hand the effects on business when a website is down for even half a day. That’s why we insist on a Care Plan, we want to see your website running at 100% all of the time.
No, you don’t have to host with Newcastle Creative Co, but we recommend finding a hosting provider that has performance optimized servers with quality support.
SSL stands for “Secure Sockets Layer.” It refers to the encryption of sensitive data when a customer logs in or makes a purchase online. These days it’s standard practise for your website to be secure. It will help with your SEO efforts, build trust with your website users and it deters hackers from encrypting malware on your site.
SEO stands for Search Engine Optimisation. It refers to how visible your website is on the Internet, for instance how high it appears in a list of Google search results. A lot of SEO basic practises such as security, fast load times and good user experience are included when we set up your website.
But having an SEO strategy is whole other (long term) ball game. We can help you with that too!
There are a lot of factors that go into SEO. Firstly is your understanding of it. While we implement only the best practises for SEO onto your site, we cannot guarantee you’ll reach #1 in search results (and you should run from any developer that says they can guarantee this!)
In saying that, the majority of our site rebuilds increase their ranking simply by having the correct SEO foundations implemented. Of course we will optimise your site to have the best chance possible and we do encourage our clients to seriously consider our premium SEO services which include both paid and content strategy. We also encourage our clients to produce quality content on a regular basis that will engage with your audience, which definitely helps.
That would be like riding a Moped into a Mercedes dealership and expecting to drive out with an S class. We build only custom WordPress themes because they provide the most tailored solutions for our clients.