Nothing will get you fuming faster than a website that isn’t working. Just like a car, there’s a lot of moving parts on a website. From WordPress core updates, PHP, themes and possibly dozens of plugins installed. The list goes on!

Like any good vehicle owner knows, your car needs to be well cared for in order for it to perform to its potential. The rules apply for your website too.

Well-cared-for websites not only perform well, but attract the right type of visitors. They ultimately take people on a journey towards becoming a customer or client. Careful monitoring of your website is the best way to make sure it’s performing & delivering.

We also understand that your business is forever changing, adapting and growing to the market and landscape that surrounds it. We want you to know that Newcastle Creative Co. is here to scale with you and maximise your performance along the way.

Contact us to get started on a Care Plan today!

Breaking & Entering

Just like cars, websites unfortunately get broken into at times. Software is vulnerable to these attacks, including the software that powers your website. It pays to not only have a good lock (SSL certificate) on your site, but also an alarm and security guard monitoring it (that’s us).

Ongoing Support

Our care plans come with built-in support time, so you can submit your website changes or requests directly to our team via Slack. Let us keep your website up to date so you can simply focus on your business, or team, or spend more time with family.

Can I do it myself?

Think of this: You purchase your dream car with slick paint job, extras and upgrades, pay the $25-$100K, drive your prized possession down the road and then let it sit in your garage for 12 months. You go to start it back up and find you’ve lost the keys, the battery is dead, parts have seized up… You get the idea.

In our experience the DIY mechanic has not worked out well. You guessed it, not only will a website break down but needs to be rebuilt from scratch! Now that’s a costly lesson in the school of hard knocks. Leave it with us, you’re in good hands.

FAQ's

Is your website working for you or against you?

Basic Care Plan
$149per month
  • Site Support via Slack (30 Minutes*)
  • Marketing Consulting (Via Slack)
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Performance Optimisation
  • Premium Website Cloud Hosting**
  • Site Rebuild
eCommerce Care Plan
$299per month
  • Site Support via Slack (2 Hours*)
  • Marketing Consulting (Via Slack)
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Performance Optimisation
  • Premium Website Cloud Hosting
  • Site Rebuild

* Time does not roll over. ** You are happy to remain with your current host. Moving to our host is subject to website and cPanel inspection.

Care Plan Application:

5 Star Solutions.

We strike the perfect balance between clean, crisp design and excellent user experience. Crafting websites that are truly optimized for speed & SEO. Ensuring your site looks great, is firing on all cylinders & your business is at the top of it’s digital game. Don’t just take our word for it though, read the reviews for yourself.

5 star review  We are thrilled with the fresh & fast site created for us by Newcastle Creative Co. Julian’s prompt responses, endless patience & friendly can-do attitude was greatly appreciated throughout the whole process of the re-build and way beyond.

thumb Raewyn Jones
July 15, 2019

5 star review  Not only do we have a great new website thanks to Newcastle Creative Co - but it was a great experience as well!!. All the team were responsive to any questions/request and their knowledge about all aspects was just amazing. I highly recommend them!! Thanks again

thumb Leah Burton
July 15, 2020

5 star review  The best experience I’ve ever had !!! Julz & the team we’re nothing but professional, attentive, and thorough with all my requests. Their creativity won me over - highly recommend xoxo

thumb Claudia Hounslow
September 4, 2020

Needing to Chat with a Consultant?

We are here to help! Booking a one-hour zoom consultation with our Creative Consultants about your Website, SEO, Google Ads or Social Media is the most convenient way to lock in the time you want.