Nothing will get you fuming faster than a website that isn’t working. Just like a car, there’s a lot of moving parts on a website. From WordPress core updates, PHP, themes and possibly dozens of plugins installed. The list goes on!

Like any good vehicle owner knows, your car needs to be well cared for in order for it to perform to its potential. The rules apply for your website too.

Well-cared-for websites not only perform well, but attract the right type of visitors. They ultimately take people on a journey towards becoming a customer or client. Careful monitoring of your website is the best way to make sure it’s performing & delivering.

We also understand that your business is forever changing, adapting and growing to the market and landscape that surrounds it. We want you to know that Newcastle Creative Co. is here to scale with you and maximise your performance along the way.

Contact us to get started on a Care Plan today!

Breaking & Entering

Just like cars, websites unfortunately get broken into at times. Software is vulnerable to these attacks, including the software that powers your website. It pays to not only have a good lock (SSL certificate) on your site, but also an alarm and security guard monitoring it (that’s us).

Ongoing Support

Our care plans come with built-in support time, so you can submit your website changes or requests directly to our team via Slack. Let us keep your website up to date so you can simply focus on your business, or team, or spend more time with family.

Can I do it myself?

Think of this: You purchase your dream car with slick paint job, extras and upgrades, pay the $25-$100K, drive your prized possession down the road and then let it sit in your garage for 12 months. You go to start it back up and find you’ve lost the keys, the battery is dead, parts have seized up… You get the idea.

In our experience the DIY mechanic has not worked out well. You guessed it, not only will a website break down but needs to be rebuilt from scratch! Now that’s a costly lesson in the school of hard knocks. Leave it with us, you’re in good hands.

FAQ's

Is your website working for you or against you?

Basic Care Plan
$149per month
  • Site Support via Slack (30 Minutes*)
  • Marketing Consulting (Via Slack)
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Performance Optimisation
  • Premium Website Cloud Hosting**
  • Site Rebuild
eCommerce Care Plan
$299per month
  • Site Support via Slack (2 Hours*)
  • Marketing Consulting (Via Slack)
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Performance Optimisation
  • Premium Website Cloud Hosting
  • Site Rebuild

* Time does not roll over. ** You are happy to remain with your current host. Moving to our host is subject to website and cPanel inspection.

Care Plan Application:

5 Star Solutions.

We strike the perfect balance between clean, crisp design and excellent user experience. Crafting websites that are truly optimized for speed & SEO. Ensuring your site looks great, is firing on all cylinders & your business is at the top of it’s digital game. Don’t just take our word for it though, read the reviews for yourself.

We had our website redone by Newcastle Creative Co, and they have done an amazing job! Easy to read, easy to navigate and very pleasing on the eye. And now all the links work! Highly recommend.

thumb Narelle Montgomery
September 22, 2020

The best experience I’ve ever had !!! Julz & the team we’re nothing but professional, attentive, and thorough with all my requests. Their creativity won me over - highly recommend xoxo

thumb Claudia Hounslow
September 4, 2020

As a new business venture, we needed to work with professionals to get our online presence upgraded. And in the sea of marketing agencies, it was hard to trust anyone to do the job until we met the team from Newcastle & Co. We cannot be happier to work with them on our website and our google ads. Working with them is flawless, with clear communication and honest conversation, you know where you are going and we feel confident for the future of our business.

thumb Nguyen-Verdenet Teano
December 11, 2020

Needing to Chat with a Consultant?

We are here to help! Booking a one-hour zoom consultation with our Creative Consultants about your Website, SEO, Google Ads or Social Media is the most convenient way to lock in the time you want.